Privacy Policy

Last Updated: 25 November 2025

Tracemycoin (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tracemycoins.com or engage with our services.

By accessing or using our website and services, you acknowledge that you have read and understood this Privacy Policy.


1. Information We Collect

We may collect and process the following types of information:

a) Personal Information

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Information you voluntarily provide through contact forms, consultations, or correspondence

b) Case-Related Information

  • Details related to cryptocurrency transactions

  • Wallet addresses and transaction hashes (when voluntarily provided)

  • Supporting documents or communications relevant to your case

c) Technical & Usage Information

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and interaction data

  • Cookies and similar tracking technologies


2. How We Use Your Information

We use your information for the following purposes:

  • To review and assess your inquiry or case

  • To communicate with you regarding our services

  • To provide recovery-related guidance and support

  • To improve website functionality and user experience

  • To comply with legal, regulatory, or contractual obligations

We do not sell or rent your personal data to third parties.


3. Legal Basis for Processing (GDPR & UK ICO)

We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the EU GDPR where applicable. The lawful bases we rely on include:

  • Consent: where you have clearly agreed to the processing of your personal data

  • Contractual Necessity: where processing is required to respond to your request or provide services you have asked for

  • Legal Obligation: where processing is required to comply with applicable laws or regulatory requirements

  • Legitimate Interests: where processing is necessary for our legitimate interests, provided these interests do not override your fundamental rights and freedoms


4. Data Sharing & Disclosure

We may share your information only when necessary and strictly on a need-to-know basis:

  • With internal specialists handling your case

  • With professional partners such as legal or investigative experts, where applicable

  • When required by law, regulation, or lawful authority

All third parties are required to handle your data securely and confidentially.


5. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When data is no longer required, it is securely deleted or anonymized.


6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. While we strive to protect your data, no method of transmission over the internet is completely secure.


7. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to ensure proper functionality, enhance user experience, and analyze website performance. Cookies are small text files stored on your device.

You may manage or disable cookies through your browser settings at any time. Please note that restricting cookies may impact certain features or functionality of the website.


Cookie Policy (Short Version)

We use essential cookies to operate our website securely and analytics cookies to understand how visitors interact with our site. We do not use cookies for intrusive profiling or unauthorized tracking. By continuing to use our website, you consent to the use of cookies in accordance with this policy. You may withdraw consent by adjusting your browser settings.


8. Your Data Protection Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request data portability

  • Withdraw consent at any time

To exercise your rights, please contact us using the details below.


9. International Data Transfers

Your information may be processed or stored outside your country of residence. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.


10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites. We encourage you to review their privacy policies independently.


11. No Financial Guarantee Disclaimer

Tracemycoin provides professional assistance related to cryptocurrency tracing and recovery guidance. We do not guarantee the recovery of funds, financial outcomes, or specific results. Any information or support provided should not be interpreted as a promise or assurance of recovery.


12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The updated version will be posted on this page with a revised “Last Updated” date.


12. Contact Us

If you have questions or concerns regarding this Privacy Policy or our data practices, please contact us:

Email: contact@tracemycoin.com Website: www.tracemycoins.com